I like Craigslist and I am a happy Craigslist customer. However, buying something, I can see and use is much different than finding an expert to do your data recovery. We have advertised on Craigslist and many other places. The difference though is we are a bricks and motors business with a laboratory and certified technicians. Often we get hard drives that customers have done Do It Yourself repairs and recoveries. Increasingly we are seeing those that are looking for a cheaper recover turn to self-identified experts on social media and places like Craigslist. All we can say is buyer beware. Anyone offering Data Recovery in these places without a real business location, city and state licenses might not have the skill, abilities and equipment required to actually assist you.
The image included here is showing fingerprints on the inside of a clients hard drive directly on the data platters. This work was done by a “Craigslist Data Recovery Expert”. This expert didn’t have the correct understanding of physical hard drive recovery processes and procedures.
If you do want to get services from someone on Social media sites, you might want to ask them some questions first:
- What’s your specific background in data recovery?
- What is your training in the data recovery field?
- How many hard drives have you recovered data from?
- How do you diagnose a hard drives issues?
- Do you have a clean environment to open a hard drive if that is required?
- How many hard drives have you done a physical recovery on?
This is a short list (and there are potentially many more possible questions), but the answers to these questions as the consumer should be very specific. Someone responding to these should be complete and detailed. Anyone avoiding answering the questions might not have the skills you require to be successful.
As always, we give free advice and a free evaluation. If you are still interested in having the Craigslist expert work on your hard drive, at least you will do so better informed and able to ask the right questions.
“I have (Fill in the blank here)…..
I used free data recovery software I downloaded from the Internet but they all failed and stated “Could not read data, bad sectors”.
So I attempted to open my (Fill in the blank here)….. which was a bad idea.
My plan is to buy the same make and model (Fill in the blank here)….. and replace the PCB (or heads or whatever else they read on the Internet to fix their perceived problem) if that does not work I wanted to know how much it would cost to recover my data? “
Do it Yourself recovery is a common occurrence today in the data recovery industry. Just look at Youtube for the number of DIY recovery videos posted regularly. There are many legitimate data recovery companies offering advice on doing data recovery there but they all recommend if you want your data back contact a reputable data recovery company to get your data back.
So is there any time that DIY recovery can be acceptable? Certainly, but not in every situation and not for every skill level. First of all a data recovery company when it receives a hard drive has to identify where the drive failure is occurring. Watching a Youtube video or listening to it click will not tell the untrained where the exact problem is, and in fact misdiagnosing the issue can lead to doing a DIY recovery method that could make things even more worse then you started.
Data recovery specialists spend a lot of time, money, training and tool acquisition to identify, repair and recover your data. So the next time you decide that a DIY project is a good idea, think about how much the data is worth and can you live without it.